3
New standard object: Events
Source: twentyhq/twenty#21452 · opened by @Bredo
At its core, a CRM is meant to track the lifecycle of a customer relationship. Twenty should implement a standardised object to handle this. It's effectively a condensed Customer Data Platform within the CRM, and it would be worth it to consider implementing ClickHouse for large customers' analytics (potentially only for Enterprise subscribers) down the line. How is this different than the Timeline? Today, the timeline focuses on edits to the record. The timeline could appropriately change name to "History" or similar, so make it distinct for Events. Inspiration • [HubSpot App Events]( • [Pipedrive Custom Activities]( • [Twilio Segment]( Core implementation • Support of Event Types, that can be configured in the UI and created by apps. • An Event Type has a category, which guides how the UI should render these. - Apps should be allowed to build custom UIs. - Categories could also just be templates of UIs instead …
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