1
WhatsApp number with name
Source: chatwoot/chatwoot#10904 · opened by @mbdali
Hi,
When we get new message from customer thru WhatsApp, app creates contact record automatically with his name set as in WhatsApp and phone number. but since we know mostly that's not correct name, it is confusing to know who send message and contacts lists getting cluttered. can we display number and name in the conversations list for WhatsApp. if we manully edit and do update, it can display name. but any new number just need to display number and name.
lets say number is : +91123456746 and WhatsApp displayname is xyz.
then conversation , it can show as 1234567(xyz).
same as WhatsApp shows only number unless they are in contact list.
once we update contact manually, then it is better to show name
<img width="354" alt="image" src=" />
When we get new message from customer thru WhatsApp, app creates contact record automatically with his name set as in WhatsApp and phone number. but since we know mostly that's not correct name, it is confusing to know who send message and contacts lists getting cluttered. can we display number and name in the conversations list for WhatsApp. if we manully edit and do update, it can display name. but any new number just need to display number and name.
lets say number is : +91123456746 and WhatsApp displayname is xyz.
then conversation , it can show as 1234567(xyz).
same as WhatsApp shows only number unless they are in contact list.
once we update contact manually, then it is better to show name
<img width="354" alt="image" src=" />
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