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v4.3.0 - Bot profile - Web inbox and 'Use inbox name and avatar for the bot'
Source: chatwoot/chatwoot#11803 · opened by @SwimGeek
Hi
I'd like to configure the style / name / profile pic of the bot that posts welcome and away messages in a web based chat.
The 'Use inbox name and avatar for the bot' tick box kinda works... but it's not ideal.
I don't really want to give the inbox the same name as the bot - but I do need a way to configure how the 'bot' looks.
Please think about adding an extra config section where you configure the name and profile pic of the bot that sends welcome messages, away messages and automations.
![Screenshot 2025-06-25 at 09 06 10](
I'd like to configure the style / name / profile pic of the bot that posts welcome and away messages in a web based chat.
The 'Use inbox name and avatar for the bot' tick box kinda works... but it's not ideal.
I don't really want to give the inbox the same name as the bot - but I do need a way to configure how the 'bot' looks.
Please think about adding an extra config section where you configure the name and profile pic of the bot that sends welcome messages, away messages and automations.
![Screenshot 2025-06-25 at 09 06 10](
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