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Ringing option for new Chat
Source: chatwoot/chatwoot#4699 · opened by @GKG4
I am currently using LiveZilla
Like them, is it possible to add a ringing option until a new chat is accepted?
This way, if the agent is not at his/her seat, he/she hears the continuous ringing and thus picks and answers the chat.
The same can be added to the mobile app too.
It's like a call ring, once answered, can continue as a normal chat.
Like them, is it possible to add a ringing option until a new chat is accepted?
This way, if the agent is not at his/her seat, he/she hears the continuous ringing and thus picks and answers the chat.
The same can be added to the mobile app too.
It's like a call ring, once answered, can continue as a normal chat.
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