FeatureFuel
2

Option to include agent name as "header" of messages sent through whatsapp

Source: chatwoot/chatwoot#5941 · opened by @WEBudoGT
Sometimes there are 2 agents replying to the same chat, and the other end doesn't know who's chatting for obvious reasons.
If you could include an option for those chat channels to include the name of the agent as the body header of each message would fix this.

Example:

[John Doe]
This is the body of the message

No pledges yet. Be the first to back this.

Make a pledge

Pledge your monetary support if this feature is added.

$

Comments

No comments yet.

Replying to

Add a comment

What do you think about this feature request?


Similar requests