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Knowledge Base (how to reduce chat request)
Source: chatwoot/chatwoot#4608 · opened by @casualmatt
Hello to all,
what i see missing in Chatwoot is a self service area for the customer that is looking for information, and to reduce the repetitive request a Knowledge Base addition to the chat widget could be a easy and simple fix to repetitive request.
What you think?
what i see missing in Chatwoot is a self service area for the customer that is looking for information, and to reduce the repetitive request a Knowledge Base addition to the chat widget could be a easy and simple fix to repetitive request.
What you think?
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