2
Gathering the chat room
Source: chatwoot/chatwoot#9690 · opened by @jihee-k
[problem]
There is a problem that the existing conversation history is deleted when the customer moves to another inbox.
[Request]
From the customer's point of view, we need a way to maintain continuity of conversations between inboxes.
I would like to request a feature that allows the customer to view all the conversations in one place.
[example]
1. Customer talks in chat room 'A'
2. Customers move to chat room 'B' and make a new chat room
3. The chat room 'A' where the customer was talking disappeared.
There is a problem that the existing conversation history is deleted when the customer moves to another inbox.
[Request]
From the customer's point of view, we need a way to maintain continuity of conversations between inboxes.
I would like to request a feature that allows the customer to view all the conversations in one place.
[example]
1. Customer talks in chat room 'A'
2. Customers move to chat room 'B' and make a new chat room
3. The chat room 'A' where the customer was talking disappeared.
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