Feature: Help Center Articles Advanced Formatting

Hey!

I have used a few other major support systems in the past years and am moving to Chatwoot. I really love the product, so I wanted to add some suggestions for the bigger gaps I see missing between the platforms.

One of the bigger gaps I noticed was the lack of advanced formatting in the help center articles. The big ones for me would be collapsible sections and call-out boxes. (call-out boxes are the colored, emphasized blocks of text; usually, there are levels like info, warning, note, critical, etc).

Keep up the good work! Thanks!