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Category Icons for Help Center
Source: chatwoot/chatwoot#13124 · opened by @Paktas
Help Center categories are displayed as plain text without any visual differentiation. This makes it difficult to create a professional-looking knowledge base that helps users quickly identify relevant sections. Add the ability to upload a custom icon or image (PNG, SVG) for each Help Center category. • Icon displayed alongside the category name in the portal • Supported formats: SVG (preferred), PNG • Upload option in the category creation/edit modal Alternatives tested: • Using emoji in category names - works but looks unprofessional • Modifying source code directly - not maintainable across updates Most modern help center platforms (Intercom, Zendesk, Notion) support category icons. This small addition would significantly improve the Help Center's visual appeal for customer-facing use. List view <img width="600" alt="list" src=" /> Edit modal <img width="500" alt="edit modal&quo…
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