1
Capture Name/Email on Campaign message
Source: chatwoot/chatwoot#8470 · opened by @iammattmartin
Is your enhancement request related to a problem? Please describe.
Yes
Describe the solution you'd like
When a campaign message is sent, a new conversation is started but then does not capture name/email. It should do this before the chat starts so we know who we are talking to.
Otherwise, this is going to revert back to the old behaviour of getting pointless messages.
I would say this should be done either before a message can be sent, or after a message is sent but before it is delivered to staff.
Yes
Describe the solution you'd like
When a campaign message is sent, a new conversation is started but then does not capture name/email. It should do this before the chat starts so we know who we are talking to.
Otherwise, this is going to revert back to the old behaviour of getting pointless messages.
I would say this should be done either before a message can be sent, or after a message is sent but before it is delivered to staff.
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