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Average Response Time of an Agent in Report
Source: chatwoot/chatwoot#4739 · opened by @hosanak
hi all,
I have been trying to find in the internet, in this github, and also in the documentation, but there is only "First Response Time". I could not find the statistics of "Average Response Time" of an agent. Wondering whether it is possible to have this feature?
Thanks.
I have been trying to find in the internet, in this github, and also in the documentation, but there is only "First Response Time". I could not find the statistics of "Average Response Time" of an agent. Wondering whether it is possible to have this feature?
Thanks.
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