2
Allow using signatures for all channels
Source: chatwoot/chatwoot#6175 · opened by @gavry
While this won't be useful for everyone, I think it's a nice preference to allow more formality with multiple channels.
Use cases:
• Our API channel (contact form) responds to customers via Email; this would be useful to standardize
• Our web chat uses email continuity. Would be great to have a signature
Even better (but more advanced), would be to have multiple saved signatures, and the ability to choose within the message box. So then you could have a shorter one for SMS ( - Joe, Starbucks ), and so on.
Thanks for your consideration!
Use cases:
• Our API channel (contact form) responds to customers via Email; this would be useful to standardize
• Our web chat uses email continuity. Would be great to have a signature
Even better (but more advanced), would be to have multiple saved signatures, and the ability to choose within the message box. So then you could have a shorter one for SMS ( - Joe, Starbucks ), and so on.
Thanks for your consideration!
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