FeatureFuel

Feature requests for

Chatwoot

chatwoot.com
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Open-source live-chat, email support, omni-channel desk — an alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
Help shape the future of Chatwoot. Browse feature requests from the community, vote for the features you want most, and pledge to help prioritize development. Can't find what you're looking for? submit a new feature request.
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Community Feature Requests for Chatwoot

1 pts
Average Response Time of an Agent in Report
Source: chatwoot/chatwoot#4739 · opened by @hosanak
0
1 pts
Ringing option for new Chat
Source: chatwoot/chatwoot#4699 · opened by @GKG4
0
1 pts
Canned Response for New Conversation
Source: chatwoot/chatwoot#4686 · opened by @mattiamarras
0
1 pts
Knowledge Base (how to reduce chat request)
Source: chatwoot/chatwoot#4608 · opened by @casualmatt
0
1 pts
feat: Stats/Reports/analytics of triggered campaigns
Source: chatwoot/chatwoot#8468 · opened by @drexlma
0
1 pts
Allow "interactive messages" in campaigns
Source: chatwoot/chatwoot#8469 · opened by @jalberto
0
1 pts
Guide to migrating existing chatwoot installation to another server
Source: chatwoot/chatwoot#4488 · opened by @gulsenkeskin
0
1 pts
Skebby
Source: chatwoot/chatwoot#4482 · opened by @mattiamarras
0
1 pts
export contacts and email them
Source: chatwoot/chatwoot#4471 · opened by @MisterRails
0
1 pts
one_off campaign by email and widget
Source: chatwoot/chatwoot#4470 · opened by @MisterRails
0
1 pts
SMTP Set sender name
Source: chatwoot/chatwoot#4340 · opened by @sdobbelaere
0
1 pts
feat: Ability to embed the agent dashboard inside an iframe
Source: chatwoot/chatwoot#8450 · opened by @sojan-official
0
1 pts
"Real time" or "sneak peek" live chat
Source: chatwoot/chatwoot#4292 · opened by @jordan-brough
0
1 pts
feat: Ability to edit scheduled one-off campaigns
Source: chatwoot/chatwoot#8466 · opened by @sojan-official
0
1 pts
feat: Ability to trigger campaigns via API
Source: chatwoot/chatwoot#8467 · opened by @sojan-official
0
1 pts
Mark incoming messages as spam or newsletter / ignore
Source: chatwoot/chatwoot#3967 · opened by @mrusteberg
0
1 pts
Notification dot in favicon
Source: chatwoot/chatwoot#3872 · opened by @Christilut
0
1 pts
Agent or Team assignment on bot handoff's payload
Source: chatwoot/chatwoot#3860 · opened by @WEBudoGT
0
1 pts
Text-only format for outbound SMTP messages
Source: chatwoot/chatwoot#3691 · opened by @Georgi-K
0
1 pts
Contact merging and deduplication
Source: chatwoot/chatwoot#3675 · opened by @mrusteberg
0
1 pts
Enhance UX of contact sidebar
Source: chatwoot/chatwoot#3653 · opened by @mrusteberg
0
1 pts
Validate Phone Number
Source: chatwoot/chatwoot#3652 · opened by @mrusteberg
0
1 pts
feat: Detailed Agent reports and time tracking
Source: chatwoot/chatwoot#8458 · opened by @rahulmr
0
1 pts
Campaign Date : New feature
Source: chatwoot/chatwoot#3377 · opened by @Stephen-Lobo
0
1 pts
Adding Zalo as a messaging channel
Source: chatwoot/chatwoot#8457 · opened by @hiensarahly
0
1 pts
Suggestion for the setUser in the widget - additional parameters
Source: chatwoot/chatwoot#3281 · opened by @Nirva-Software
0
1 pts
Is whatsapp-web.js a possible alternative for Whatsapp via Twilio?
Source: chatwoot/chatwoot#3259 · opened by @FelipeGlauber
0
1 pts
Send status (website widget)
Source: chatwoot/chatwoot#2805 · opened by @sbreiler-work
0
1 pts
Add the ability to use Ytel SMS (Similar to Twillio
Source: chatwoot/chatwoot#2792 · opened by @alextreichler
0
1 pts
Sound & Push Notifications on Mobile App
Source: chatwoot/chatwoot#2771 · opened by @Stephen-Lobo
0
1 pts
Add Label to contact in Conversation side Panel
Source: chatwoot/chatwoot#2676 · opened by @Stephen-Lobo
0
1 pts
Zulip Integration
Source: chatwoot/chatwoot#8459 · opened by @iammattmartin
0
1 pts
Botpress application integration
Source: chatwoot/chatwoot#8460 · opened by @johackim
0
1 pts
Chatbot whatsapp
Source: chatwoot/chatwoot#2501 · opened by @Brazziltec
0
1 pts
Capture Name/Email on Campaign message
Source: chatwoot/chatwoot#8470 · opened by @iammattmartin
0
1 pts
Add a Signal App bridge
Source: chatwoot/chatwoot#8456 · opened by @nanu-c
0
1 pts
Different assignment rules for different teams
Source: chatwoot/chatwoot#2000 · opened by @nithindavid
0
1 pts
Start the session only when user starts a conversation
Source: chatwoot/chatwoot#8494 · opened by @psifertex
0
1 pts
Translations in the GUI
Source: chatwoot/chatwoot#8462 · opened by @iammattmartin
0
1 pts
Suggestion: Create a Matrix room for general Chatwoot discussion
Source: chatwoot/chatwoot#8493 · opened by @pucilpet
0
1 pts
List inboxes available to a particular agent in their settings
Source: chatwoot/chatwoot#8194 · opened by @pranavrajs
0
1 pts
Integrate with FullContact
Source: chatwoot/chatwoot#8192 · opened by @pranavrajs
0
1 pts
Integrate with Clearbit
Source: chatwoot/chatwoot#8193 · opened by @pranavrajs
0
0 pts
feat: Pushing Chatwoot events to data layer [CW-2588]
Source: chatwoot/chatwoot#7981 · opened by @ghost
0
0 pts
Configure Cloudflare CDN with Chatwoot
Source: chatwoot/chatwoot#6370 · opened by @silbox-ch
0
0 pts
Adding new agent with no password?
Source: chatwoot/chatwoot#3294 · opened by @JakubSiewniak
0
0 pts
feat: Allow to suspend an agent
Source: chatwoot/chatwoot#1758 · opened by @Giszmo
0
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