FeatureFuel

Feature requests for

Chatwoot

chatwoot.com
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Open-source live-chat, email support, omni-channel desk — an alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
Help shape the future of Chatwoot. Browse feature requests from the community, vote for the features you want most, and pledge to help prioritize development. Can't find what you're looking for? submit a new feature request.
Top Requests Recent Requests Requests by Status

Community Feature Requests for Chatwoot

1 pts
integrate user autentication with OAuth2 solution like authentik for self host
Source: chatwoot/chatwoot#12577 · opened by @kampty
0
1 pts
In help section, during doc creation, MD isn't recognized.
Source: chatwoot/chatwoot#12537 · opened by @phelix001
0
1 pts
Allow set platform_app_permissibles from SuperAdmin console
Source: chatwoot/chatwoot#12579 · opened by @dominik-mukrecki
0
1 pts
UNUSED "HIDDEN" MACROS
Source: chatwoot/chatwoot#12461 · opened by @alexandretex
0
1 pts
Split-View for Dashboard Apps + Messages
Source: chatwoot/chatwoot#12380 · opened by @kewayne
0
1 pts
Block or create new e-mail conversation whenever customer replies to a resolved conversation
Source: chatwoot/chatwoot#12224 · opened by @tiagoebatista
0
1 pts
The label of the read callback is not clear enough
Source: chatwoot/chatwoot#11930 · opened by @immonsterx
0
1 pts
Canned Response via Webhook
Source: chatwoot/chatwoot#11844 · opened by @el-vis
0
1 pts
Custom Dashboard Web apps, Native desktop app for Windows & Mac, and Full Backups/Restore options in GUI
Source: chatwoot/chatwoot#11273 · opened by @jxs714
0
1 pts
Help Center custom design/style
Source: chatwoot/chatwoot#11150 · opened by @mateusw3c
0
1 pts
WhatsApp number with name
Source: chatwoot/chatwoot#10904 · opened by @mbdali
0
1 pts
Conversation history custom roles.
Source: chatwoot/chatwoot#10525 · opened by @eduardoaldrim
0
1 pts
Hide the side menu.
Source: chatwoot/chatwoot#10242 · opened by @eduardoaldrim
0
1 pts
Here’s my suggestion for Chatwoot:
Source: chatwoot/chatwoot#9943 · opened by @help-corretora
0
1 pts
Edit message option.
Source: chatwoot/chatwoot#9803 · opened by @eduardoaldrim
0
1 pts
Webhook Map fields for creating custom data structure
Source: chatwoot/chatwoot#9876 · opened by @lapaDevAdmin
0
1 pts
The front-end, during development phase, is too slow with hot reloading.
Source: chatwoot/chatwoot#9746 · opened by @cd996
0
1 pts
Identify Widget close, back, end conversation events
Source: chatwoot/chatwoot#9733 · opened by @Arun-gox
0
1 pts
Improvements in reports
Source: chatwoot/chatwoot#9734 · opened by @jihee-k
0
1 pts
High prority alert
Source: chatwoot/chatwoot#9064 · opened by @florstone
0
1 pts
More custom options with Knowledgebase and Chat
Source: chatwoot/chatwoot#9051 · opened by @jxs714
0
1 pts
pin a message
Source: chatwoot/chatwoot#8778 · opened by @mmojadad
0
1 pts
Expose userId, contactId and conversationId from the widget
Source: chatwoot/chatwoot#8652 · opened by @virus2016
0
1 pts
Unattended Conversations
Source: chatwoot/chatwoot#8576 · opened by @LiLiJal
0
1 pts
Typebot consult and call the conversation requester by the name registered with Chatwoot
Source: chatwoot/chatwoot#8445 · opened by @matiasduartee
0
1 pts
An idea on how to fix conversation continuity issues
Source: chatwoot/chatwoot#8447 · opened by @eddietoth
0
1 pts
Merge Tag and Label tables
Source: chatwoot/chatwoot#8353 · opened by @rolymaz
0
1 pts
Message-level metadata
Source: chatwoot/chatwoot#8188 · opened by @nkmnz
0
1 pts
Resolve a conversation from within CSML bot
Source: chatwoot/chatwoot#8133 · opened by @hmeranda
0
1 pts
Add option for no auth for smtp in mail channel
Source: chatwoot/chatwoot#8141 · opened by @jobcespedes
0
1 pts
Link the initial message to a response.
Source: chatwoot/chatwoot#7972 · opened by @gigahertzinformatica
0
1 pts
Allow only certain files in File Picker
Source: chatwoot/chatwoot#7661 · opened by @edryansaltat
0
1 pts
api channel - edit message
Source: chatwoot/chatwoot#7557 · opened by @dearkafka
0
1 pts
Reports with Customer Attributes
Source: chatwoot/chatwoot#7071 · opened by @lcmrosa
0
1 pts
Conversation IDs in the Sidebar?
Source: chatwoot/chatwoot#7008 · opened by @ammaraslam
0
1 pts
Azure AD auth
Source: chatwoot/chatwoot#8495 · opened by @mani-zur
0
1 pts
Campaigns and conditions
Source: chatwoot/chatwoot#6690 · opened by @adrianmihalko
0
1 pts
cloud storage for native wasabi backup.
Source: chatwoot/chatwoot#6581 · opened by @DeividMs
0
1 pts
Gpt3 AIML models for message suggestions for agents
Source: chatwoot/chatwoot#5901 · opened by @ravillagunasekhar
0
1 pts
Ability to undo message sending
Source: chatwoot/chatwoot#5785 · opened by @jordan-brough
0
1 pts
Support shortlinks for Twilio inboxes
Source: chatwoot/chatwoot#5746 · opened by @carlosrivera
0
1 pts
Want to integrate with WHMCS
Source: chatwoot/chatwoot#5729 · opened by @mhktanbir
0
1 pts
LinkedIn, Tik Tok, Pinterest?
Source: chatwoot/chatwoot#5586 · opened by @akalexander-gh
0
1 pts
Always show rich text editor when available?
Source: chatwoot/chatwoot#5321 · opened by @jordan-brough
0
1 pts
Discord
Source: chatwoot/chatwoot#5216 · opened by @sb2050
0
1 pts
Compose SMS using twilio integration
Source: chatwoot/chatwoot#5151 · opened by @carlosaleaga88
0
1 pts
Auto Reconnect
Source: chatwoot/chatwoot#5010 · opened by @GKG4
0
1 pts
Investigate the addition of Chatterbox (E2EE website live chat)
Source: chatwoot/chatwoot#5009 · opened by @nourkagha
0
1 pts
Default email id in cc always
Source: chatwoot/chatwoot#4757 · opened by @RakshaatTX
0
1 pts
Timeline feature similar to Tawk.to
Source: chatwoot/chatwoot#4754 · opened by @unknown
0
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