FeatureFuel

Feature requests for

Chatwoot

chatwoot.com
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Open-source live-chat, email support, omni-channel desk — an alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
Help shape the future of Chatwoot. Browse feature requests from the community, vote for the features you want most, and pledge to help prioritize development. Can't find what you're looking for? submit a new feature request.
Top Requests Recent Requests Requests by Status

Community Feature Requests for Chatwoot

2 pts
Start a conversation with the status OPEN already
Source: chatwoot/chatwoot#11825 · opened by @atp-natan
0
2 pts
v4.3.0 - Bot profile - Web inbox and 'Use inbox name and avatar for the bot'
Source: chatwoot/chatwoot#11803 · opened by @SwimGeek
0
2 pts
Global Announcement Modal for Users on First Load
Source: chatwoot/chatwoot#11842 · opened by @shioheii
0
2 pts
Migration Path for 360Dialog
Source: chatwoot/chatwoot#9760 · opened by @anirudhsama
0
2 pts
Internal chat feature
Source: chatwoot/chatwoot#9731 · opened by @iw4p
0
2 pts
Cannot Switch Chat Box in one page without refreshing
Source: chatwoot/chatwoot#9732 · opened by @heatonmar
0
2 pts
Gathering the chat room
Source: chatwoot/chatwoot#9690 · opened by @jihee-k
0
2 pts
Allow sending message from the JS website
Source: chatwoot/chatwoot#8998 · opened by @sjcotto
0
2 pts
Add Rol Supervisor
Source: chatwoot/chatwoot#8637 · opened by @rgfpy
0
2 pts
Feat. Create Label Categories and Merge Label and Tags
Source: chatwoot/chatwoot#8553 · opened by @rolymaz
0
2 pts
Users Permission
Source: chatwoot/chatwoot#8413 · opened by @pelucapampa
0
2 pts
Configure message types received on notification channels
Source: chatwoot/chatwoot#7837 · opened by @nampas
0
2 pts
Can we set some greeting message on chat widget
Source: chatwoot/chatwoot#7718 · opened by @NitinNR
0
2 pts
Ability to schedule a response (email, whatsapp,...)
Source: chatwoot/chatwoot#6952 · opened by @gitgitdown
0
2 pts
Multi Alias GMail Support
Source: chatwoot/chatwoot#6254 · opened by @GKG4
0
2 pts
Allow using signatures for all channels
Source: chatwoot/chatwoot#6175 · opened by @gavry
0
2 pts
Edit or Delete Category
Source: chatwoot/chatwoot#5974 · opened by @opencartcomvn
0
2 pts
Option to include agent name as "header" of messages sent through whatsapp
Source: chatwoot/chatwoot#5941 · opened by @WEBudoGT
0
2 pts
Phone ticket support
Source: chatwoot/chatwoot#8496 · opened by @iamapinan
0
2 pts
Visitor location
Source: chatwoot/chatwoot#4841 · opened by @saikat-here
0
2 pts
WhatsApp Cloud API
Source: chatwoot/chatwoot#4710 · opened by @saikat-here
0
2 pts
Multi-Tenancy App
Source: chatwoot/chatwoot#4112 · opened by @urumat
0
2 pts
Auto resolve conversation after reply
Source: chatwoot/chatwoot#3912 · opened by @Christilut
0
2 pts
Copy Inbox feature
Source: chatwoot/chatwoot#3681 · opened by @fsennj
0
2 pts
ability to send whatsapp 360dialog template message via Messages API
Source: chatwoot/chatwoot#3302 · opened by @voko3456
0
2 pts
Integrate BotPress With ChatWoot
Source: chatwoot/chatwoot#3301 · opened by @voko3456
0
2 pts
Feature: Backup / Restore Mechanism for Chatwoot Installations
Source: chatwoot/chatwoot#8191 · opened by @sojan-official
0
1 pts
A supported way to transform model fields on write and read (encrypt / tokenize / redact)
Source: chatwoot/chatwoot#15868 · opened by @sashyo
0
1 pts
API Chat response buttons
Source: chatwoot/chatwoot#15679 · opened by @Anytask-IT
0
1 pts
feat: Store WhatsApp user_id in Contacts and include it in Webhook payloads to prevent duplicate profiles
Source: chatwoot/chatwoot#15273 · opened by @ellorente
0
1 pts
feat(api): Add parameter to skip conversation continuity emails on a per-message basis
Source: chatwoot/chatwoot#15244 · opened by @farhanulju
0
1 pts
Client-side video compression for attachments over the WhatsApp 16MB limit
Source: chatwoot/chatwoot#15198 · opened by @achiya-automation
0
1 pts
Per-campaign delivery funnel: delivered / read / failed, with the failure reason
Source: chatwoot/chatwoot#15197 · opened by @achiya-automation
0
1 pts
Honour opt-out replies on outbound WhatsApp campaigns
Source: chatwoot/chatwoot#15196 · opened by @achiya-automation
0
1 pts
Would a Chatwoot support-ops agent plugin with Skills/evals be useful?
Source: chatwoot/chatwoot#14844 · opened by @rforgeon
0
1 pts
Audio and Image processing inside conversations
Source: chatwoot/chatwoot#14784 · opened by @jhernandezb85
0
1 pts
Combining website widget chat and whatssap inbox into one thread
Source: chatwoot/chatwoot#14463 · opened by @evawad
0
1 pts
Customization: add ability to add arbitrary js/css
Source: chatwoot/chatwoot#14131 · opened by @da411d
0
1 pts
Features request: Delay" or "Wait" and "IF/ELSE" options in the automation rules
Source: chatwoot/chatwoot#14130 · opened by @jhernandezb85
0
1 pts
Agno AgentOS Integration
Source: chatwoot/chatwoot#13545 · opened by @polsebas
0
1 pts
human in the loop control
Source: chatwoot/chatwoot#13513 · opened by @cchiaramelli
0
1 pts
Dashboard apps in reports
Source: chatwoot/chatwoot#13330 · opened by @LaunchYourStartup
0
1 pts
Refresh the inbox message list
Source: chatwoot/chatwoot#13288 · opened by @Regis-BR
0
1 pts
Mark Deleted Or Edited chats in Telegram Business Bot
Source: chatwoot/chatwoot#13200 · opened by @yegara
0
1 pts
Allow Chat Widget Help Article Pinning or Curation
Source: chatwoot/chatwoot#13164 · opened by @QuinnDamerell
0
1 pts
Category Icons for Help Center
Source: chatwoot/chatwoot#13124 · opened by @Paktas
0
1 pts
A note that the dialogue Transcript has been sent to the user via email
Source: chatwoot/chatwoot#12974 · opened by @Maksimius
0
1 pts
Mobile App / Channel Conversation Title
Source: chatwoot/chatwoot#12744 · opened by @stfnet
0
1 pts
Integrate Letta AI for Stateful Agent-Based Chatbot Support in Chatwoot
Source: chatwoot/chatwoot#12575 · opened by @ayushin
0
1 pts
Conversation Search in Folders
Source: chatwoot/chatwoot#12550 · opened by @atp-natan
0
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