FeatureFuel

Feature requests for

Chatwoot

chatwoot.com
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Open-source live-chat, email support, omni-channel desk — an alternative to Intercom, Zendesk, Salesforce Service Cloud etc.
Help shape the future of Chatwoot. Browse feature requests from the community, vote for the features you want most, and pledge to help prioritize development. Can't find what you're looking for? submit a new feature request.
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Community Feature Requests for Chatwoot

38 pts
feat: Support Message Streaming (like ChatGPT)
Source: chatwoot/chatwoot#10315 · opened by @DelattreAdixon
0
21 pts
Add Support for Editing Messages in the Inbox API.
Source: chatwoot/chatwoot#10664 · opened by @eduardoaldrim
0
18 pts
feat: Custom Roles and Permissions
Source: chatwoot/chatwoot#4216 · opened by @sojan-official
0
16 pts
Internal Chat
Source: chatwoot/chatwoot#5121 · opened by @chandlercoven
0
13 pts
Voice Recorder in Widget?
Source: chatwoot/chatwoot#12687 · opened by @victorcatalin
0
11 pts
RCS integration
Source: chatwoot/chatwoot#7922 · opened by @heroic
0
9 pts
Full-screen embedding
Source: chatwoot/chatwoot#8399 · opened by @softmarshmallow
0
8 pts
Inboxes Customization Improvements
Source: chatwoot/chatwoot#11674 · opened by @thiagolead
0
8 pts
Select a team for inboxes
Source: chatwoot/chatwoot#2707 · opened by @sbreiler-work
0
7 pts
Assign to agent that initiate chat automatically
Source: chatwoot/chatwoot#10057 · opened by @wagkita
0
7 pts
Supervisor role
Source: chatwoot/chatwoot#5260 · opened by @bernapastorini
0
6 pts
Filter/Sort conversations by Unread
Source: chatwoot/chatwoot#12751 · opened by @Rosserrani
0
6 pts
Facebook comments reply via Chatwoot
Source: chatwoot/chatwoot#8455 · opened by @harismateen
0
5 pts
A WordPress-like Plugin Architecture to Make Chatwoot Extensible
Source: chatwoot/chatwoot#12531 · opened by @HermesMacedo
0
5 pts
Visitor online
Source: chatwoot/chatwoot#10157 · opened by @mirmoh3n
0
5 pts
Backup/Restore option from within GUI
Source: chatwoot/chatwoot#8448 · opened by @kalebwd
0
5 pts
kanbam-style interface
Source: chatwoot/chatwoot#4928 · opened by @glauberssoutodossantos
0
5 pts
webhook when add Conversation Labels
Source: chatwoot/chatwoot#2933 · opened by @yairShiloach
0
4 pts
Feature: Help Center Articles Advanced Formatting
Source: chatwoot/chatwoot#13175 · opened by @QuinnDamerell
0
4 pts
READ MESSAGE events Webhook or Status
Source: chatwoot/chatwoot#12576 · opened by @michaelvips
0
4 pts
Support Whatsapp templates in macros
Source: chatwoot/chatwoot#8073 · opened by @ariel-lambrecht
0
4 pts
Conversa reaberta ou novo contato.
Source: chatwoot/chatwoot#7444 · opened by @MHC2023
0
4 pts
feat: Ability to create private canned response
Source: chatwoot/chatwoot#6602 · opened by @ammaraslam
0
4 pts
Force new conversations for replies to old resolved conversations
Source: chatwoot/chatwoot#5237 · opened by @jordan-brough
0
4 pts
Add support for email aliases of an email inbox
Source: chatwoot/chatwoot#3006 · opened by @pranavrajs
0
4 pts
WhatsApp integration
Source: chatwoot/chatwoot#1638 · opened by @jeovajireh
0
4 pts
[Feature] group conversations
Source: chatwoot/chatwoot#8190 · opened by @fuzzmonkey
0
3 pts
Automatic deletion of chat logs after x days
Source: chatwoot/chatwoot#12578 · opened by @gjermundnor
0
3 pts
Allow dragging and dropping the widget button to any position by holding and moving the mouse
Source: chatwoot/chatwoot#12394 · opened by @notsecret808
0
3 pts
Request for Personal canned response.
Source: chatwoot/chatwoot#11783 · opened by @Venom-code-art
0
3 pts
feat: Add email open/read indication to email conversations
Source: chatwoot/chatwoot#11843 · opened by @dohomi
0
3 pts
Feature Suggestion: "Internal Use Only" Option for Help Center Portals
Source: chatwoot/chatwoot#11662 · opened by @MarcioLacerda
0
3 pts
Possibility of the dashboard app being integrated into the admin.
Source: chatwoot/chatwoot#11209 · opened by @rogeriosansil
0
3 pts
Telegram bot BusinessConnection
Source: chatwoot/chatwoot#9735 · opened by @IGNOR90
0
3 pts
Can i check if basic package of WABA supported using 360dialog?
Source: chatwoot/chatwoot#8185 · opened by @harismateen
0
3 pts
OpenTelemetry + Signoz APM
Source: chatwoot/chatwoot#8170 · opened by @lvanoverberghe
0
3 pts
Introduction of New Template Variables for Queue Position and Average Wait Time
Source: chatwoot/chatwoot#8187 · opened by @macolym
0
3 pts
Custom sections on the conversation right sidebar
Source: chatwoot/chatwoot#7832 · opened by @nampas
0
3 pts
Automatically catch email if customer says email as first message
Source: chatwoot/chatwoot#3950 · opened by @Christilut
0
3 pts
allow any channel to run a campaign
Source: chatwoot/chatwoot#3721 · opened by @mrusteberg
0
3 pts
Opening Hours with lunchbreak possiblity
Source: chatwoot/chatwoot#3680 · opened by @fsennj
0
3 pts
feat: Ongoing campaign complex rules
Source: chatwoot/chatwoot#8464 · opened by @muhsin-k
0
3 pts
feat: Add WeChat as a channel
Source: chatwoot/chatwoot#8189 · opened by @pranavrajs
0
2 pts
Forwards Messages with checkbox
Source: chatwoot/chatwoot#13861 · opened by @T3S0R0
0
2 pts
Captain AI Document Auto Refresh
Source: chatwoot/chatwoot#13174 · opened by @QuinnDamerell
0
2 pts
Display users with 2FA on agents list
Source: chatwoot/chatwoot#12980 · opened by @PlainDevelopment
0
2 pts
Folder Organization 📁
Source: chatwoot/chatwoot#12549 · opened by @atp-natan
0
2 pts
Aprimoramento: Resolver conversa automaticamente
Source: chatwoot/chatwoot#12233 · opened by @atp-natan
0
2 pts
Agent Display Name control
Source: chatwoot/chatwoot#12042 · opened by @md-riaz
0
2 pts
Advanced Conversation Lifecycle: Rule-Based Creation of New Conversations for Stale or Closed Chats
Source: chatwoot/chatwoot#11861 · opened by @ldaniel-jmz
0
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